ACCA
Education

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Education
Workshops & Webinars

ACCA is committed to providing ongoing training and education opportunities to all ACCA members and the broader cemeteries and crematoria sector. These training and education workshops can be in-person and onsite at your cemetery or crematorium, or online if that works better for you and your team.

We are thrilled to announce the launch of the new ACCA Online Learning Hub in 2025. This platform has been developed in collaboration with Relationships Australia Victoria and is designed to be an invaluable resource for all industry professionals. This Hub provides access to information and resources and an opportunity to train in a self-paced environment.

The Learning Hub provides access to:

  • Online courses
  • Live webinars
  • Podcasts
  • Industry news
  • Training videos
  • Self-paced courses
  • And much more

 
As the peak industry organisation we are committed to ensuring that our members and their employees have access to the training and tools they need to do their jobs. In addition to providing comprehensive onboarding training for new employees we provide access to courses for executives, management and operational staff – providing an opportunity for training and development to assist in retaining industry resources.

ACCA EDUCATION 2025 PROGRAM

This training program has been developed in partnership by the Centre for Learning and Innovation at Relationships Australia Victoria and the Australasian Cemeteries & Crematoria Association (ACCA).

Providing professionals working in the funeral and cemetery workplaces with the knowledge, skills, and practical insights required to excel in their fields. Our course subjects include:

  • Vicarious Trauma
  • Group Mentoring Series for Staff and Leaders
  • An Introduction to Grief – Onboarding Workshop for New Staff to the Sector
  • Managing Challenging Behaviours
  • Leadership Masterclass: Leading with Impact
  • Compassionate Customer Service
  • Business Planning and Strategic Thinking
  • Supporting Grieving Clients
  • Mental Health First Aid
  • Transitioning into Leadership
  • Professional Boundaries in the Workplace
  • Negotiation and Conflict Management
  • Mental Health in the Workplace
  • Writing Business Cases and Proposals
  • The Accidental Mediator
  • Leading Difficult Conversations
  • Managing your Budget
  • Workplace Bullying and Harassment

 
Please see the below documents for information on session dates, requirements and costs. To register for any course please email admin@accaweb.com.au

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