The ACCA Online Learning Hub, developed in partnership with Relationships Australia Victoria, has been a standout success throughout 2025, delivering high-quality training and resources to professionals across the cemeteries, crematoria, and bereavement sector. Since its launch, the Hub has consistently demonstrated strong participation and excellent completion rates, highlighting its effectiveness and value to the industry.
Designed as a central, user-friendly platform, the Learning Hub provides access to reliable information, practical tools, and flexible self-paced training that supports busy workloads. Participant feedback has been overwhelmingly positive, with many noting the convenience, relevance, and immediate applicability of the learning content.
ACCA remains committed to supporting ongoing professional development across the sector, and the Learning Hub continues to play a key role in strengthening workforce capability. Courses cover essential topics such as grief support, psychological safety, communication, and customer service, each tailored to the sensitive and vital work our sector performs every day. We are continually expanding and upgrading the course library, with a strong focus on WHS, monumental safety, and upcoming grave safety training to further support industry needs.
Benefits of the Education Hub:
ACCA is flexible when it comes to training and can coordinate education workshops in-person and onsite at your cemetery or crematorium, or online if that works better for you and your team.
The Learning Hub provides access to:
As the peak industry organisation we are committed to ensuring that our members and their employees have access to the training and tools they need to do their jobs. In addition to providing comprehensive onboarding training for new employees we provide access to courses for executives, management and operational staff – providing an opportunity for training and development to assist in retaining industry resources.
This training program has been developed in partnership by the Centre for Learning and Innovation at Relationships Australia Victoria and the Australasian Cemeteries & Crematoria Association (ACCA).
Providing professionals working in the funeral and cemetery workplaces with the knowledge, skills, and practical insights required to excel in their fields.
Our course subjects can include:
Please click on on the below link to access our extensive course program for 2026 which includes information on session dates, requirements and costs.
How to Register
For 2026 all registrations for roadshow workshops, online workshops and self-paced courses are now completed via the online registration form available in the ACCA Learning Hub on Moodle.
We have had a great response to our Training for 2025 so far, we continue to refine and review our course offerings to make sure we are providing the best education and support opportunities to you, our members. To this end we have reduced and merged some of the remaining courses.