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ACCA is committed to providing ongoing training and education opportunities to all ACCA members and the broader cemeteries & crematoria sector. These training and education workshops can be in-person and onsite at your cemetery or crematorium, or online if that works better for you and your team. In addition to the interactive training workshops, ACCA Education also provides Lived Experience webinars. These Lived Experiences are real life accounts of grief & bereavement from people who have been generous (and brave) enough to share their stories with us. These stories bring about informed and supported conversations which help to educate our staff and enable greater empathy and understanding when dealing with our bereaved client families.
If you would like further details on any of the courses listed, or for information on how to enroll into one or more of these courses, please contact the ACCA Office on (03) 9863 6914 or by emailing [email protected]
Tuesday 6th August 2024
Interactive online workshop – 12.30pm – 3.30pm AEST
This workshop have been developed to help the sector understand the legislation around voluntary assisted dying, and to gain the knowledge and skills to confidently and sensitively support individuals and their families, working through their anticipatory grief.
It provides participants with knowledge, skills and resources for providing bereavement care and support to individuals and their families who are processing and encountering anticipatory grief through voluntary assisted dying.
During this workshop you will:
To find out more information on how to enrol into this webinar please email the ACCA Office – [email protected].
Tuesday 3rd September 2024
Audience: Leaders and Managers
Interactive online workshop – 12.30pm – 3.30pm AEST
In a post-pandemic world, we work in an environment where different perspectives and work practices have allowed us to reconsider the impacts of stress on our professional and personal lives.
It is important to understand what stresses you as this will be different for each person. There are different ways to managed stress, depending on whether it is in your control or not.
By the end of this workshop, participants will be able to:
To find out more information on how to enrol into this online workshop please email the ACCA Office – [email protected].
Tuesday 10th October 2024
Interactive online workshop – 12.30pm – 3.30pm AEST
Sometimes we all find ourselves in the role of accidental mediator. This may be when we are trying to support family, friends, work colleagues to manage and resolve issues of conflict. This half day workshop will provide you with the understanding and skills to apply conflict resolution skills and strategies to apply in a variety of settings where a formal mediation process would not be possible or necessary.
During this workshop you will understanding the causes of conflict with grieving families, identify different conflict management styles, develop useful skills and strategies for deescalating when working with grieving clients, and resolving conflict and, develop an introduction to the principles and process of mediation to help support grieving clients and families.
To find out more information on how to enrol into this online workshop please email the ACCA Office – [email protected].