ACCA Education, ACCA Events and Training

ACCA
Education

ACCA roadshow training workshops

ACCA continues to strengthen its commitment to professional development by expanding its training portfolio to better support members across the cemetery, crematoria, and memorial park sector.

As part of this commitment, ACCA introduced a series of Roadshow Training Programs designed to deliver practical, relevant training directly to regions and local communities across Australia. These programs were developed to provide accessible learning opportunities for ACCA Members and the wider industry, focusing on real-world challenges, workplace safety, compliance, and staff wellbeing.

Earlier this year, ACCA successfully delivered both the Monumental Safety Training in Brisbane (QLD) and the Psychological Wellbeing & Supporting Grieving Clients workshop in Geelong (VIC) and Perth (WA). All sessions received extremely positive feedback from attendees and highlighted the growing demand for specialised, industry-focused professional development opportunities.

The Monumental Safety Training, delivered by Sach Killam, Specialist Heritage Stonemason and Monument Supervisor at Metropolitan Memorial Parks (MMP), provided participants with practical, hands-on learning and in-field monument assessment experience within an operational cemetery environment.

In partnership with Relationships Australia Victoria (RAV), ACCA also delivered training focused on Psychological Wellbeing in the Workplace and Supporting Grieving Clients. These workshops provided staff and leaders with practical strategies, evidence-based tools, and compassionate communication skills to support grieving families while fostering healthier workplace environments.

ACCA is committed to continuing the rollout of targeted technical and professional development programs, including future cemetery safety initiatives, wellbeing workshops, and practical operational training opportunities.

We are keen to hear from members across all states and territories regarding future training opportunities. If your organisation is interested in hosting or coordinating training in your region, we encourage you to get in touch with the ACCA team to discuss potential programs and areas of interest.

ACCA learning hub
Workshops & Webinars

The ACCA Online Learning Hub, developed in partnership with Relationships Australia Victoria, has been a standout success throughout 2025 and into 2026, delivering high-quality training and resources to professionals across the cemeteries, crematoria, and bereavement sector. Since its launch, the Hub has consistently demonstrated strong participation and excellent completion rates, highlighting its effectiveness and value to the industry.

Designed as a central, user-friendly platform, the Learning Hub provides access to reliable information, practical tools, and flexible self-paced training that supports busy workloads. Participant feedback has been overwhelmingly positive, with many noting the convenience, relevance, and immediate applicability of the learning content.

ACCA remains committed to supporting ongoing professional development across the sector, and the Learning Hub continues to play a key role in strengthening workforce capability. Courses cover essential topics such as grief support, psychological safety, communication, and customer service, each tailored to the sensitive and vital work our sector performs every day. We are continually expanding and upgrading the course library, with a strong focus on WHS, monumental safety, and upcoming grave safety training to further support industry needs.

Benefits of the Education Hub:

Access to high-quality, self-paced online courses
Free webinars
Designed specifically for our sector by leading professionals

Flexible learning that fits around busy operational schedules

Ongoing development opportunities for both new and experienced staff

Supports a more consistent and compassionate approach to bereavement care and workplace wellbeing

ACCA is flexible when it comes to training and can coordinate education workshops in-person and onsite at your cemetery or crematorium, or online if that works better for you and your team.

The Learning Hub provides access to:

Online courses
Live webinars
Podcasts
Industry news
Training videos
Self-paced courses
And much more

As the peak industry organisation we are committed to ensuring that our members and their employees have access to the training and tools they need to do their jobs. In addition to providing comprehensive onboarding training for new employees we provide access to courses for executives, management and operational staff – providing an opportunity for training and development to assist in retaining industry resources.

This training program has been developed in partnership by the Centre for Learning and Innovation at Relationships Australia Victoria and the Australasian Cemeteries & Crematoria Association (ACCA).

Providing professionals working in the funeral and cemetery workplaces with the knowledge, skills, and practical insights required to excel in their fields.

Our course subjects can include:

Vicarious Trauma
Group Mentoring Series for Staff and Leaders
An Introduction to Grief – Onboarding Workshop for New Staff to the Sector
Managing Challenging Behaviours
Leadership Masterclass: Leading with Impact
Compassionate Customer Service
Business Planning and Strategic Thinking
Supporting Grieving Clients
Mental Health First Aid
Transitioning into Leadership
Professional Boundaries in the Workplace
Negotiation and Conflict Management
Mental Health in the Workplace
Writing Business Cases and Proposals
The Accidental Mediator
Leading Difficult Conversations
Managing your Budget
Workplace Bullying and Harassment

Please click on on the below link to access our extensive course program for 2026 which includes information on session dates, requirements and costs.

How to Register

For 2026 all registrations for roadshow workshops, online workshops and self-paced courses are now completed via the online registration form available in the ACCA Learning Hub on Moodle.

Visit the ACCA Learning Hub at https://training.rav.org.au/course/view.php?id=414
Select the Registration Form link found under the heading ‘Registering for Online Workshops, Roadshow Workshops & Self-Paced Courses’
Complete the online form to:
- Select one or more workshop sessions (online or roadshow) or self-paced courses
- List the staff attending each session
- Provide any dietary or accessibility requirements
Once submitted, your registration details will be sent to the ACCA Administration Team at admin@accaweb.com.au then they will be in contact to arrange payment.
You’ll receive a confirmation email once your registration has been processed.

We continue to refine and review our course offerings to make sure we are providing the best education and support opportunities to you, our members. To this end we have reduced and merged some of the remaining courses.

Not a member of ACCA but wish to enrol into one of these courses? Email admin@accaweb.com.au to discuss your enrolment today.

WordPress Cookie Notice by Real Cookie Banner